Troubleshooting

Please review this page to see if your issue is listed below. If not, contact us via our Support page and we will gladly assist you.

Incompatible Browser Extensions

ClearURLs

The ClearURLs browser extension for Google Chrome and Mozilla Firefox inhibits Gitpod workspaces from initialising and the problem manifests with the following symptoms:

  • dark theme does not load
  • the bottom left gitpod button is missing
  • the vscode market place does not load

This issue can be resolved by disabling “ETag filtering” in ClearURLs’ settings. A issue has been created that requests to whitelist Gitpod by default and we would apprciate your upvotes on the issue.

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